filipe2583 - Comments

#529275 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
I don't know what to tell you. It looks like the issue is at your end somehow, but I can't seem to understand what it is. Are you using a download manager? Can you try downloading it in incognito mode to see if the issue persists?

I tested the anonymous tab in the chrome browser, but it didn't work. I tried to use VPN for a server in the USA to download it through chrome, but it also didn't work.

Never mind, downloading the torrent file worked.
#529257 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
That's strange, for me the download continues normally. Do you have Winrar installed? Can you try with Winrar associated to compressed files?

No, I have installed it is 7-Zip. The html file is very different in size than it should be if it were the right file, 363 KB.
#529251 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
The screenshot in your other post seems to indicate that the download is being interrupted (I don't speak Portuguese sorry so I may be completely wrong)

When you're downloading it, can you click the arrow and resume the download using this method?
https://sortitoutsi.net/uploads/mirrored_images/RT4NG9KqoRNtvZYZXDgN3RlsGn39sfFn0alsb41o.png

That's right.

By clicking on this button in your print, a cut-out-player-faces.html file is created.
#529233 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
I'd still have liked to see what error message was displayed as I'm sure you could have got it to resume

Good to see you've downloaded it. Remember that the torrent is the base pack and that to be up-to-date, you'd have to download the 8 subsequent update packs and install them sequentially.

In the Microsoft download manager program, the error described in the attached file appears.
#529229 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
I'd still have liked to see what error message was displayed as I'm sure you could have got it to resume

Good to see you've downloaded it. Remember that the torrent is the base pack and that to be up-to-date, you'd have to download the 8 subsequent update packs and install them sequentially.

It is the only message I see.
#529217 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
Can I have a screenshot of the file when it's interrupted and of what you're clicking to go here please?

I managed to download it through the torrent file.

The error message is really simple, no more than what I put.

When I click on the error message a text appears with the possible problems, but I have tried everything based on the message.

I accessed the page https://sortitoutsi.net/graphics/style/1/cut-out-player-faces by clicking on the Download the complete package button before downloading the torrent.

Thanks for listening!
#529099 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
If you click resume in Chrome after the download stops, does it then do so?

No, it downloads a shortcut to the file download page on sortitoutsi.
#529084 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
I really don't know what to say. It's working fine here so the issue must be somehow at your end. What error message is displayed? Have you tried using Google Chrome to download it?


Yes, I use google chrome. The message is: Failure - Network error.
I already disabled antivirus and firewall and it didn't work.

I don't know if the information is useful, but I live in Brazil and I don't appreciate the option to choose a mirror before downloading it.
#529081 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
My internet is 200MB / s. I downloaded other things from this site without any problem on the same day. I tried to download again today and the download speed remains low then it shows an error.

I forgot to mention it, but I'm downloading the full package.
#528765 Cut-Out Faces Megapack TECHNICAL SUPPORT thread - please read first post before posting
filipe2583
9 years ago
1 year ago
10
The download of Cut Out Player Faces is slow and giving an error after a few minutes of download.