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joaoluisrs
I assumed that the email in the paypal account was the same as the sortioutsi account. Turns out I do have another account and the premium subscription is in that other account!
So problem solved! Thanks!
kingrobbo
glad its sorted
Footygamer
Yeah this usually happens because you accidentally have two accounts. If you visit the shop page at the bottom there's an option to search your paypal email address and find any accounts associated with it: https://sortitoutsi.net/shop
Martyn H
Hi All, @Footygamer
I purchased a premium membership some 2 months ago and have still not showing as a premium member. If i am not going to be upgraded would like a refund
Thanks
Footygamer
I can't see any orders associated with your account, this normally happens because you accidentally have two accounts, can you use this search to search for your order in another account
If you can't find it can you PM me your email address?
Wezz Vlaeminck
Hello,
i wanted to purchase it trough Paypal (bank account or prepaid mastercard) but it don't let me.. It is sad
kingrobbo
you can pay through paypal?
Wezz Vlaeminck
The payment options in Paypal did not work, only could do trough bank or mastercard. But it did not work
kingrobbo
payment is only paypal as far as I know, @Footygamer has said before thats the only option
and as per the opening post of this thread you need to tag him into your post if getting issues
kingrobbo
its worked as you have your prem membership😉
https://gyazo.com/68d0d38c0446b28263f9a2a6d5d7f00b
Footygamer
I think sometimes Paypal shows some messages telling you need a backup credit card or bank account on your account and this confuses people. It's a case of Paypal not being very clear on their end and nothing we can do anything about unfortunately.
Glad it got sorted 🙂
P R
Hey Guys, same here…premium membership but no premium downloadlinks available.
@Footygamer
mons
There's a small period between when you pay for your premium membership and when the payment is approved and your premium membership is activated. As your profile was only created 33 minutes ago, I suspect you are in this period right now. Check the site a bit later on today and you should be fine.
kingrobbo
in your profile if you check shop orders it will show the status, I presume that is cancelled from your end?
P R
Yes its cancelled from my end but it should still be valid for a whole year, right?
kingrobbo
according to that yes ,but only footygamer deals with membership so he can better clarify, as you are not showing up as a premium member here
P R
According to your screenshot I should show up as a premium member cause I paid for it 😅
kingrobbo
You show as a premium member on site under your username as all premium members do
Cookie1899
I've also an issue with my premium account.
It always says “No orders found. Make sure to use the email address you use with paypal.”
I checked the e-mail adress, but its the same that i've payed and registered.
Paypal also says the transaction is done.
Thanks for ur help in advance and ur great work at all!
kingrobbo
you need to tag @Footygamer into your posts as the opening post states mate otherwise it can get missed by him
FYI its done now but there is a bug on the forums with tagging not working currently so just bear with us he will be in touch in due course
cheers
Cookie1899
Thanks for ur help!
I'll stay in touch.
kingrobbo
👍
Cookie1899
Thanks for your help it's working now 🙂
pereiraagb
Hello, sorry if you answered to this question before but i did'nt understood, my subscribtion doesn't work what can I do plz ? @Footygamer
kingrobbo
Great news 👍
mons
There's a small period between when you pay for your premium membership and when the payment is approved and your premium membership is activated. I suspect you are in this period right now. Check the site a bit later on today and you should be fine.
Drewino
@Footygamer I set up a premium account and am just making sure I have everything ready to link to my account I have my purchase receipt from Paypal and just waiting on the premium tag on my account I believe, I don't know how long it takes to get it verified but I'm eager to reap the benefits.
PM me if you would like more sensitive details on the matter.
Joe_G96
@kingrobbo @Footygamer Hi, have paid for subscription through PayPal only ten minutes ago and still can't download full graphics/facepacks could this be rectified please? I have paypal/sortitoutsi proof of purchase if needed
Thanks in advance
Joe_G96
@Footygamer @kingrobboSorry have just re-read your original post re the site admin being in Australia, seeing as it's only dawn there I'll wait it out for a few hours aha
pereiraagb
Thanks for the answer, I still don't have access to premium privileges but I'll wait until tomorrow no pb