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Footygamer
Sorry about that. Should be refunded now 🙂
XtremeX10X
@Footygamer My premium membership expired in June and renewal payments failed due to an expired card, despite this my profile still has a premium badge and i can't reactivate payments. I'd like to renew my subscribtion so any help would be greatly appreciated. Cheers
liblacoste
@Footygamer i have a problem with my premium account, when i will download something, then comes the site with “SIGN UP FOR PREMIUM MEMBERSHIP NOW”
kingrobbo
Your account doesn't show any premium membership activation When did you purchase it?
liblacoste
i purchase it at 30.08.2021 pay with paypal
kingrobbo
can you check via your paypal account that the payment was made, and not cancelled/stopped while you wait for @Footygamer to reply, as your account shows nothing mate
kingrobbo
thanks for your honesty mate👍 IMO you deserve a free subscription due to this😁
liblacoste
I check it mate, nothing cancelled or stopped. Can I send u transferred number And u check it by PayPal ?
kingrobbo
I am not the site admin I cant assist only footygamer deals with that
Footygamer
Ha that's a nice bug complaint to have. I've disabled your premium and you can sign up again now 🙂
Footygamer
@liblacoste Can you please PM me your paypal email address? I can't find anything with your registered email address.
XtremeX10X
Cheers mate 👍🏻
JordanMilly
@Footygamer My premium expired last week and the automatic payment from Paypal failed due to my debit card having expired and been replaced, but I still have the Premium badge and the site wasn't allowing me to restart payments. Any chance you could take a look and disable premium so I can restart it?
kingrobbo
Hi I will disable it for you if you want
kingrobbo
Done
And thanks for your honesty 👍
JordanMilly
No worries, it's worth it to support the site!
kingrobbo
That was fast your a premium member again lol
Thanks again it is appreciated
step2dan
@Footygamer Hey, purchased premium membership but doesn't seem to show on my account. Paypal email was different to account email so I updated account to match but still doesn't seem to be there.
Edit: Issue is now resolved!
Shearer9
@Footygamer Hi, I have purchased a premium membership but it isn't showing on my account.
Please would you be able to look at this for me?
Thanks
Dudical
*Edit, my account is now premium, thanks! Have a good year!
Hello @Footygamer
Just purchased and paid for the premium membership.
Not sure if it applied to my account. PayPal:
Let me know what additional information you may need.
Think I had a similar issue a few years ago where I possibly had two accounts tied to a single email.
Thanks!
Joakim Rønneberg
Hello @Footygamer !
I bought the premium membership 2 hours ago, and it didnt go through as my paypal e-mail is different from my sortitoutsi e-mail… I tried to change so that the two e-mails matched, and bought another premium membership after i changed the sortitoutsi e-mail to match my paypal e-mail. Still yet to have my premium mebmership activated, paid 20 gbp.. Is there any way for you to help activate my membership?
Transaction ID´s:
54W339576S732925E
32Y46807HB3109451
Thanks!
Hi I've just payed for premium membership but it's still telling me to apply for it. All I want to do is download the logos for my game but I don't wanna be doing it from here if you guys are gunna try and pull. fast one on me
Paul Hancock
@Footygamer purchased premium but hasn't gone onto my account yet.
Transaction ID: 9F616732316439133
Please could you have a look and let me know if you need any more details to activate?
Thanks
kingrobbo
You are showing as a premium member
kingrobbo
Pm me proof of payment I can activate it or you can wait for footy
Cheers
JamesMacPlays
@Footygamer Hi all just purchased premium , but im still getting the "buy premium" screen when i try to download.
Transaction ID: 7X089747097347934
mscu90
@Footygamer Hi, just purchased premium but not showing on my account. Have noticed my paypal email is different to my email I used to sign up on here so wonder if that might cause an issue? Order number is #341218. Cheers!
mons
Premium membership needs to be manually activated by the site owner so that the account details can be confirmed. That can take a few hours and possibly until the owner is online, tagging @Footygamer so that he's aware of this.
Edit: moved this to the correct thread 👍
rw096
@Footygamer Hello, i just bought the premium membership but looks like it haven´t worked. Could you please check by time or tell we what to do to verify to you?
Greetings
kingrobbo
can users be aware it can take a few hours for it to become active so just be patient