ALL Issues with premium membership post here[read the opening post before posting]

Hi

I have upgraded you manually now

there must be a glitch in the system as you show to have paid and have prem membership

Thanks for fixing that @kingrobbo 

no problem

Seems to be showing up now @StephenStephenStephen ?

Working fine now thanks mate

As above I manually set the account to Premium, he wasnt showing as Premium before that

Hi

Just bought premium membership and when I go to download facepacks etc it asks me to sign up and pay again.

@Footygamer wondering if I could have some help?

I realize it is not instantaneous but its been about 12 hours.

Thanks.

or @kingrobbo  ?

Sorry @NeilMoore22 fixed that for you now.

Perfect. Thank you.

Hi  @Footygamer   paid for premium tonight, will i be notified when my account has been upgraded? many thanks in advance

You are showing as premium mate

I fixed it 🙂

fixed 🙂👍

Hi @Footygamer or @kingrobbo I have bought Premium but when I go to install a face pack it asks me to pay again, do I just have to wait?

Hello, despite the renewal of my subscription (see below) I do not have premium rights. Can you keep me informed please.
Best regards.
 

Check your shop order it states active canceled 

but you are shown as a premium user on your profile, so should be working

I've set you back as premium user

Check your shop orders it expires in a month 

I've paid for a premium membership last year and haven't cancelled.
It's been less than a year.

But it isn'r registered on my membership while I'm logged in and there aren't any history.

Please help me fix this.

fyi @Footygamer 

@SimonSoltan this usually happens because you have two accounts by mistake and it's linked to the other account.

You can go here: https://sortitoutsi.net/shop and at the bottom search your paypal email address to find what account it's linked to.

Hi Team, I paid £10 for Premium Membership yesterday via PayPal hoping to download the FM24 FacePacks, Kits & Logos without doing it via the Torrent sites.

However I am unable to download the entire packs instantly. I am still seeing “Buy Premium Membership”.

Please help kind regards,

@Footygamer 

Fixed 👍

I've just paid for premium membership but nothing has changed. Premium membership is not showing up. Could you please help me with this issue, please? Thanks 

you are showing 

as premium

Thanks alot @kingrobbo ❤️ I am double checking the code to see why this doesn't happen automatically sometimes or not quickly enough

Good evening @Footygamer, i bought premium yesterday however when i go to install anything it still says i need to buy it. I read the forum post and left it over 24 hours but it still say the same message

Thank you. 

Sorted 🙂

no problems

these glitches happen mate😉

Hey @Footygamer , hoping you can help me out.

I paid for premium subscription yesterday but it still doesn't seem to have cleared yet when trying to download packs. Tried logging out multiple times but no joy. PayPal says its been paid aswell. 

Thanks for the help.