ALL Issues with premium membership post here[read the opening post before posting]

Hello,

 

I have paid for premium however it's not recognising this ? Can anyone help? do I wait ?

Can all users having issues with purchasing/cancelling Premium membership

Or issues with Premium membership eg downloads not treating you as a premium member etc please post your question/issue in this thread only DO NOT start any other new threads or post on threads that have nothing to do with your problem.


Please be aware the site Admin is based in Australia and so be patient until he replies as he is the only person who can assist with this issue.


can users be aware it can take a few hours for your membership to become active so just be patient

Users need to tag him in their posts and do so correctly eg@Footygamer if it isnt showing up in blue like this you haven't tagged correctly😉

Also anyone wanting other payment options rather than Paypal, this is a recent reply from Footygamer-


Many issues are caused by users having more than one account to check this use this link- https://sortitoutsi.net/shop/search

Also you can check your order status by viewing shop orders via your profile

 

 

@Footygamer I have purchased premium and it's still not recognising I have it which is making downloads impossible. Please could you assist?

Hi @Footygamer 

 

I have a double premium membership for some reason. I was charged 3 Nov and now again on the 22 Nov. Can you please delete one of the subscriptions and reverse the payment? 

 

 

 

Thanks 

I can't find any payments related to your email address. Are you sure you don't have two accounts and two email addresses by mistake?

 

You can try and locate orders at the bottom of this page: https://sortitoutsi.net/shop 

I have the payment from my pay pal to yourselves? November 19th at 07:11am? I can try and post a screen shot if it will help? @Footygamer 

@Footygamer I purchased a premium a few hours ago, showing complete but still no access to the premium download. Thanks!

Hello, I purchased Premium 12 hours ago but still am not able to access the premium download. Thanks

Hey,

 

I purchased a premium membership yesterday and as of yet, I am still unable to download the packs through the one click download. Whenever I click the download option, it takes me to the subscribe page. 

 

How long does it take for my subscription to start working?

Hi, I purchased the premium membership last night and when I go to download it says to buy the membership again? 

Hi, i have been advised to post here by your staff member.

 

i have been to post here as seems i been charged twice for some reason?

 

can i have £10 refunded please?

As per the opening post you need to tag the site Admin @Footygamer 

Hi 

 

I have subscribed to premium but cannot find how to down load as one file not part files 

 

Please help 

Hi, 

 

I purchased the premium membership yesterday but still no joy with downloading packs, appreciate it takes time to activate but if anyone is able to help activate my account that would be much appreciated.

cheers

Hello, how can i contact with the support due to some payment problem ? 

Fixed it 

will @Footygamer  just for him to be aware