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Zangor
Should be fine now. I manually marked your premium status as active 🙂
AaronM92
Excellent. Thanks friend 👍🙃
Mackenzie Hill
Hi, just before I was gonna buy premium to make downloading a few things easier as I swear it said it was 83p, but after I went through the billing I was charged £10. Its my bad as admittedly I didn't check what paypal said it was going to charge me before I pressed confirm but was wondering if there's any chance of a refund as I dont really need it and thats a lot of money. Thanks @Footygamer
thesoloyolo123
@Footygamer i purchased a membership last night for 10 euro and still yet to recive memebership… it is telling me to subscribe when i already have and money gone from account please help me asap if possible thanks mj
Zangor
Should be fixed now. I manually marked your premium status as active 👍
Aven Choo
Hi. Tried to extract the big files of metallic logos cut out pack but when extracting using winzip, it just stucked at almost 90% of extracting, then it just kept running for hours but the status bar never moved.
Used a different computer to do also the same problem.
Please advise. Thanks
Footygamer
What are you using to extract? I find using 7zip overcomes most issues with partial extractions.
When you say you tried another computer did you download it a second time or move the file between computers?
tommytyco
@Footygamer I paid premium but not treating me like one
Footygamer
Fixed. I'm still not sure why this isn't being activated more quickly but am continuing to look into it.
oliverw0811
i bought a premium membership around 10 minutes ago and when i go to download something it is telling me to sign up to the membership again. how do i get around this?
Qvordrup
Fixed 👍🙂
Harrison Reno
I am also having the same problem, I just bought a premium subscription a few minutes ago and my shop orders say it is active but when I go to download the cutout facepack it says I need to sign up. @Footygamer
kingrobbo
I've updated your membership now
Stuart Thomas
Hi, I paid for the premium membership to download files in October. Ive logged back into to download some updates and its not longer allowing me to use the premium downloads. Can't find who to contact to rectify this? Any ideas, or anyone know who to contact? Thanks!
South Node
Hi, I bought a premium membership 15 minutes ago and when i go to download something it is telling me to sign up to the membership again. Could you let me know what the issue might be?
Carson15
Hello,
I signed up and paid for the premium membership, but I still cannot instant download. Any help?
EDIT : Nevermind Got it working. Love the work here!
kingrobbo
It says in the thread title to read the opening post mate
You have no shop orders so perhaps you have more than one account?
@Footygamer
kingrobbo
You are showing as premium on site
Just confirm it's working when free
Cheers
psychonaut
Hi there @Footygamer, bought the premium mebership and it's showing up in my orders but I cannot instant download anything like it says on the page. Whenever I click on a pack I want to download it will show me a download complete file button but when I click on that it take me to another page that shows the free mirrors and ‘sign up for premium now’ and ‘get premium with ad free fast download’ which is reacting like I dont have premium.
I gave it a few hours (12+) like was said and I still cant download anything that isnt from one of the free partner sites.
Do you have any suggestions to get it to work?
Widget_9
Similar comment here as many others - I have just purchased premium, its on my account as purchased, yet I can't do the instant downloads. See attached screenshot.
@Footygamer @kingrobbo
kingrobbo
Fixed it for you
Cheers
kingrobbo
Fixed for you
Cheers
Nicky~
I had a premium subscription on previous versions of FM, this year when I went to pay I get an error code from the PayPal link.
Is there a work around for this? Paypal did a verification payment which worked correctly from my card and I can use it w/other services just fine.
Footygamer
I'm afraid we can't help you unless you tell us what the error message says, it's impossible to guess
Buckets4796
Hello,
I was charged for the premium membership but do not have access to the FMV logos download, appears site is not recognizing I’m a premium member. Any help appreciated.
Qvordrup
Fixed 🙂
Philipeo121
@Footygamer I have purchased premium and it's still not recognising I have it which is making downloads impossible. Please could you assist?
Angela Hall
I have been charged for Premium Membership on 13th November yet I HAVE NOT REQUESTED, OR APPLIED FOR THIS. Please advise and refund ASAP. (See screenshot)
Thank you and regards,
Mark
Philipeo121
Hello,
I have paid for premium however it's not recognising this ? Can anyone help? do I wait ?
kingrobbo
you didnt read the opening post
you need to @Footygamer