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dadonax
Hi @Footygamer and others. I paid for premium and still don't have premium downloads. Please help.
kingrobbo
check now as you are showing as a premium user
if you still cant download as a premium user give full details of the file/s you are trying to download
cheers
Footygamer
@kingrobbo I put in some fixes to prevent some of these reports and @dadonax was included in that. Sorry I forget to comment 🙂
Maz Tin
Evening!,
I bought a premium membership earlier.
All was well and now I have come back on can not get the premium downloads.
Cheers.
kingrobbo
Mate it says read the opening post before posting- please do so
I will tag @Footygamer as I get this error trying to check your shop orders
Robin Betz
same for me sadly ;(
Robin Betz
@Footygamer just bought Premium and all Files still tell me to buy again. Help d be appreciated tyvm.
Qvordrup
Fixed 👍
fmbenjamin
@kingrobbo @Footygamer Hi, so on the 10th Dec 2023 I bought the premium subscription, It says that I don't have it now when I paid for it and have been able to download stuff in the past. I saw your post on it and I do have 2 accounts but I bought it on this one. Whenever I put my email into the link (shop orders thing) it says 1 order found although, when I click shop orders on my account it comes up with the error page.
Many thanks!
pedro5lfc
for some reason i cant get the badges to work player faces are working and so team kits but not badges
kingrobbo
what do you mean? this thread is for reporting issues with your actual membership
if you have issues with downloads not working report here and read this too
if your issues is something not working in game ask in the forum related to it
cheers
kingrobbo
Hi
Footygamer will reply when he is free
I have checked several users and your profile is the only one generating that error report. I tagged Footy so he will respond when he can thanks for your patience.
cheers
gary molloy1
ive been charged £10 this morning can i have a refund as i dont play this game anymore
kingrobbo
Hi Gary
As the opening post states you need to tag the site admin @Footygamer its done now, he will reply when free
cheers
Ubayd Hoque
I had no idea I was paying £10 and I've instantly cancelled the subscriptio. Please can I get the refund back as I haven't even used the subscription properly!!!
Footygamer
You used it 17 minutes before you posted? @Ubayd Hoque
Joao Q
@Footygamer already paid but haven't received the confirmation email hence I am unable to download the logos. Can you please sort this out asap?
Zangor
Should be fine now. I manually marked your premium status as active 👍
Ubayd Hoque
@Footygamer
I didn't realise that it was £10. It said 83p monthly. when I realised I instantly stopped it. I didn't realise it was £10 which was dumb of me. But this £10 is more important than you may think to me. I would really really appreciate it if I could get the refund. This is a great site and hopefully I'll get premium in the future but for now I need the refund please!
FCPjanic
@Footygamer I purchased premium on Dec 16th and used it to download some files no issue, now have come back from hols and it's not recognising I'm premium any more. Clicking Shop in the settings menu gives me an error
Cheers
kingrobbo
Hi
This is the same error @Maz Tin was getting Fottygamer will resolve this when free, thanks for your patience
cheers
Footygamer
I've fixed it so there's no error when trying to view orders and added a “refresh” button for the odd instance when it's not updating automatically.
Callum2004
Hi, I downloaded the FMV logo pack. It was working fine for past month but ive noticed recently loading up FM24, that the ‘normal size’ pack is not loading in game, but the small logos are fine. Is there a fix to get normal logos working ? 🙂
kingrobbo
@Callum2004 read the opening post
Callum2004
Where abouts that, can find it XD
mons
It's the first post on page 1 of this thread…
josh_24
can I cancel it without purchasing through PayPal
kingrobbo
read the first post of this thread
cheers
BanOly
Hi, would it be possible to get a refund for the recurring payment for Premium that went through today?
tbh I completely forgot I even had the recurring subscription, haven't played FM in months.
Footygamer
Done 👍