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kingrobbo
Or issues with Premium membership eg downloads not treating you as a premium member etc please post your question/issue in this thread only DO NOT start any other new threads or post on threads that have nothing to do with your problem.
Please be aware the site Admin is based in Australia and so be patient until he replies as he is the only person who can assist with this issue.
can users be aware it can take a few hours for your membership to become active so just be patient
Users need to tag him in their posts and do so correctly eg@Footygamer if it isnt showing up in blue like this you haven't tagged correctly😉
Also anyone wanting other payment options rather than Paypal, this is a recent reply from Footygamer-
Many issues are caused by users having more than one account to check this use this link- https://sortitoutsi.net/shop/search
Also you can check your order status by viewing shop orders via your profile
This thread is just for membership issues ONLY
if you have issues with downloads not working report it here and read this too
if your issues is something not working in game then it is nothing to do do with your membership you need to ask in the forum related to it.
cheers
@callum2004
kingrobbo
Gaz Gallagher
kingrobbo
cheers Gaz,sorry for having to post again😉
Matthew Ventris
kingrobbo
read the opening post again clearly
cheers
Jmavfc
kingrobbo
You are showing as being a premium member
Parish Kukadia
Just bought FM21 and premium membership and when I go to download facepacks etc it asks me to sign up and pay again.
Paz7
Hi there, seems the same for me. Just got the FM21 + Premium Subscription.
@Footygamer @kingrobbo @mons
kingrobbo
as the opening post states footygamer is the site admin and deals with these issues so PM/tagging myself and Mons will not resolve this please wait for a reply from Footygamer
cheers
Paz7
Ah got it, apologies! 🙂
kingrobbo
no problems hope its resolved soon for you.
If you can PM proof of purchasing premium membership I can upgrade your account
Paz7
Sure will do!
Just purchased the FM21 + premium (it’s on my account, but will PM also).
kingrobbo
Ive upgraded you🎅😉
Paz7
Hero! Thank you so much!!! 🙂
kingrobbo
no problems
rakobosanec
I have Premium Membership for years now. But now I see that I have a really slow download (facepacks, logos). Only 1MB. Previous years it was not so slow.
Is this normal?
@rakobosanec
mons
Not sure why you tagged yourself there 🙂
My internet connection is usually irregular and terribly slow but I've just tried downloading a file and got a 4MB/s download speed which is in the upper limit of what I'd usually get.
Are you downloading or streaming something else at the same time perchance? Download speed may be throttled in that case.
rakobosanec
No, from other sites I usually have 30+MB.
Only one active download.
As I remember download from your web page was faster last years. But ok.
Parish Kukadia
Just bought FM21 and premium membership and when I go to download facepacks etc it asks me to sign up and pay again.
@Footygamer
mons
Premium membership activation isn't instant and may take a little while to be activated. Should be given premium status very shortly. If it's still unchanged in a few hours time, get back in touch with us 👍
JockStein1967
kingrobbo
https://sortitoutsi.net/content/57037/canceling-of-premium-membership
JockStein1967
Thought I'd clicked correct link.
Parish Kukadia
Hi, it's been over 24 hours now and nothing, any ideas?
mons
Status for your order is showing as awaiting payment. Could be some delays with the payment transfer. Only Footygamer can tell you for sure, when he's back 👍
Footygamer
Really sorry, I completely missed this amongst the issues we had with sending emails on the 30th. It should be sorted now
Parish Kukadia
No worries, thanks for sorting it!
tecleary15